Many countries have slowly eased their restrictions, which means that eager travellers like yourself can once again plan new volunteer adventures! We are once again able to accept volunteers and interns at many of our projects around the world, yet we understand that some are hesitant about travelling, due to the uncertainty still caused by the pandemic.
We have therefore developed a flexible booking policy, which applies to all of our volunteer and internship projects, to put your mind a bit more at ease. Our flexible policy applies to all new and existing bookings that have a start date before 31 December 2021.
Change your dates for free
We understand that some might get hesitant to travel when they get closer to their start date, due to COVID-19 developments in the country they are travelling to. We therefore allow to reschedule your trip at any time up to 31 days before your start date, for any reason, free of charge. This applies to all volunteer and internship projects, but is subject to availability. Date changes can be requested after this date, but may not be possible and may incur an additional fee.
In case your project is cancelled due to COVID-19
If the project has to cancel due to COVID-19, we can reschedule to any available date within a year of your original start date, and transfer your funds as well. We won’t add any additional fees, and we guarantee that the fee will remain the same as when you booked it.
Our application fee on every volunteer and internship project remains flexible. This means that if you cannot join the volunteer project that you originally had planned, but would still like to go on another during that time, we can transfer the application fee payment* to any other volunteer project that we offer in any destination, subject to availability.
In case you cannot travel due to COVID-19
If you are already confirmed on a volunteer project, which is still happening, but you are unable to join as planned due to the reasons listed** below, we can reschedule your trip and transfer your funds, free of charge, to any available date within a year of your original start date.
This should hopefully give you some peace of mind, and make you feel comfortable planning your next big adventure abroad! Please don’t hesitate to reach out to us on firstname.lastname@example.org for more info about how we can help you arrange your volunteer trip during these times.
*This only applies to the WorkingAbroad application payment [£180-195] that is paid when applying for and being confirmed on the project. Terms & Conditions apply for the remaining balance payments, which depend on the individual volunteer project. See details on the project pages.
**Flight cancellations, border closures or a mandatory quarantine on arrival or upon return.